Frequently Asked Questions

Filter
Show All

IKEA Stores

Services IKEA Family Card IKEA Business Terms of Guarantee Delivery and Assembly Store Return Policy Store Payment Options IKEA Products Shopping at IKEA IKEA Stores

Shop Online

Shopping Steps Payment Options Delivery Service and Order Tracking Return Policy Assembly Service IKEA Business Card Collection Point

Order and Pick Up Point

General Information

Assembly Service

Thank you for your evaluation.

Write Us

Thank you for your evaluation.

Write Us

Can I buy assebmly service for my online shopping?

You can purchase assembly service by clicking the "I Want to Get Assembly Service" button on the "My Cart" page. The installation service you purchase will be available on the date that will be sent to you in 48 hours via e-mail after your order is delivered.

The "I Want to Get Assembly Service" button will only be active if your delivery address is one of the districts that cover the assembly service.

Thank you for your evaluation.

Write Us

I bought my products a while ago. Can I buy assembly service for these products now?

You can purchase assembly service online for your purchases made from our stores or online store in the last 6 months. To purchase assembly service, you can follow the steps by using the link with your shopping information slip or e-archive invoice.

Thank you for your evaluation.

Write Us

In which cities is the assembly service available?

Only certain districts of Adana, Ankara, Antalya, Aydın, Balıkesir, Bursa, Eskişehir, İstanbul, İzmir, Kocaeli, Manisa, Mersin, Muğla and Yalova provinces are served.

Thank you for your evaluation.

Write Us

How is the assembly service charge priced?

The assembly service charge varies according to the city which the service will be provided  and price of the product. You can see the assembly service charge, automatically calculated during your shopping, right before the payment step. 

Thank you for your evaluation.

Write Us

I had purchased the assembly service but I want to return it. What should I do?

You can call Customer Service on 444 4 532 to cancel the assembly service and get more information.

Thank you for your evaluation.

Write Us

How can I get information about the date of the assembly service?

Only for certain cities and districts, you will be informed of the estimated date of the assembly during your assembly purchase. For some cities and districts, our assembly teams will call and inform you after purchasing the assembly service. The exact information of the time interval for the assembly service will be sent to you via SMS one (1) day prior to the assembly.

Thank you for your evaluation.

Write Us

Can I pay the assembly service in installments?

Yes, installment payment is also available for assembly purchases. You find the details on Payment Option page. 

Thank you for your evaluation.

Write Us

Can I purchase assembly service for more than one order?

Yes, you can buy assembly service for the selected products in different orders by adding the new invoice number during assembly purchase.

Thank you for your evaluation.

Write Us

Can I get disassembly service?

Disassembly service is not provided for online assembly purchases. You can buy this service from our stores.

Thank you for your evaluation.

Write Us

Can I get Kitchen Measurement Service at Online Store?

Our kitchen measurement service covers the districts where we provide kitchen assembly services. Please click to purchase kitchen installation service.

Thank you for your evaluation.

Write Us
Send Again
IKEA Contact

STOCK NOTIFY

You can access the Disclosure Text For Membership Regarding The Processing Of Personal Data here.

Commercial Electronic Message Confirmation

If you confirm, please specify your communication preferences.

You can change your communication permissions on My Account / Profile page as you like.

Back to Top