Frequently Asked Questions

You can contact IKEA Call Center seven days a week, from 09:00 to 22:00, by calling 444 4 532.

At IKEA, we want to provide a convenient store environment for our customers and their families where they may have a pleasant day. For the safety of our visitors please do not bring your scooters, skateboards, roller skates etc. in our stores.

From the Asian side:

On your way from the Asian side to the European side on the TEM, take the ŞİLE/SANCAKTEPE exit before the Fatih Sultan Mehmet Bridge. You will see the IKEA store on your right. You can reach our store by following the road signs for Ümraniye. 

From the European side:

On your way from the European side to the Asian side on the TEM, take the ŞİLE/SANCAKTEPE exit after the Fatih Sultan Mehmet Bridge. You will see the IKEA store on your right. You can reach our store by following the road signs for Ümraniye. 

Mass transportation:

Kadıköy (20Ü, 10M), Beykoz (11H), Bostancı (19D), Levent (122L), Mecidiyeköy (122C) bus lines. From Üsküdar you can get to our store by taking the Üsküdar-Dudullu minibus line. 

From Bahçeşehir, Avcılar on the TEM:

On the TEM, take the connecting road with the sign for Aksaray. First follow the Kuru Gıda ve Sebze Hali road sign, and then take the exit with the sign for Kuru Gıda ve Sebze Hali - Otogar. When you arrive at the Otogar exit gate, you’ll see the IKEA store on your left. 

From the Fatih Sultan Mehmet bridge direction:

On the TEM, take the connecting road with the sign for Otogar-Aksaray. First follow the sign for Kuru Gıda ve Sebze Hali, and then take the exit with the sign for Kuru Gıda ve Sebze Hali - Otogar. When you arrive at the Otogar exit gate, you’ll see the IKEA store on your left.

From E-5:

Take the connecting road with the sign for Bayrampaşa-Otogar. Follow the Kartaltepe road signs. The first exit to the right will be marked with the IKEA sign, and access road to IKEA.

From Aksaray direction:

Follow the Menderes Boulevard and proceed from the TEM connection. Take the exit at the sign for Kartaltepe. The first exit to the right will be marked with the IKEA sign, and access road to IKEA. The nearest subway and bus station: Kartaltepe/Kocatepe.

Mass transportation:

Mecidiyeköy (75O), Taksim (83O), Eminönü (91O), Bakırköy (98O) bus lines. You need to get off at the OTOGAR stop to get to IKEA Bayrampaşa.

Transportation via Light METRO:

On the Aksaray-Airport subway line’s KARTALTEPE/KOCATEPE stop is the nearest stop for IKEA Bayrampaşa. 

When coming from Manisa:

Take the Bornova exit when entering İzmir. Proceed towards Ege Üniversitesi Hastanesi-Konak. Turn left at Şifa Hastanesi junction and take the highway to Aydın. Proceed towards 2. Sanayi/Yeşilova. Turn left at the junction and proceed towards Forum Bornova Alışveriş Merkezi. You will see the IKEA store on your left.

When coming from Aydın / Bodrum /Çeşme / Urla / Narlıdere: 

Take the Bornova exit once you have passed the toll booths on the highway. Proceed to the Karşıyaka/Çanakkale direction. Then proceed towards 2. Sanayi/Yeşilova. Turn right at the junction and proceed towards Forum Bornova Alışveriş Merkezi. You will see the IKEA store on your left.

When coming from Alsancak / Hatay / Konak:

On the road to Bornova, proceed towards Ege Üniversitesi Hastanesi. Before arriving there, take the Çeşme/Aydın exit to the highway. Then leave the highway from exit 2. Sanayi/Yeşilova. Turn left at the junction and proceed towards Forum Bornova Alışveriş Merkezi. You will see the IKEA store on your left.

When coming from Buca:

Take the Bornova junction after the toll booths on the highway. Proceed in the Karşıyaka/Çanakkale direction. Turn right at exit 2. Sanayi/Yeşilova. Turn right at the junction and proceed towards Forum Bornova Alışveriş Merkezi. You will see the IKEA store on your left.

IKEA Bursa is on the new Yalova road, next to Anatolium shopping mall. On the way from Bursa to Yalova, take the Demirtaş exit and turn towards Terminal to arrive at the entrance to the store. When driving from the direction of Yalova towards Bursa, you can take the parking lot entrance on the right before arriving at the overpass. 

Mass transportation:

When coming from Terminal: You can use public transportation from the terminal to IKEA.

From Kızılay, take the road for İçcebeci, and proceed to Dikimevi over the road in front of Siyasal Bilgiler Fakültesi. Pass the Ankara Üniversitesi Tıp Fakültesi Hastanesi and arrive at Abidinpaşa-Tuzluçayır. At Tuzluçayır, turn onto Natoyolu Avenue. At Tuzluçayır, turn onto Natoyolu Avenue. 

From Çankaya, Oran, Birlik Mahallesi and Kırkkonaklar, take the orbital highway towards Elmadağ, onto Doğukent Boulevard. Proceed along the Boulevard to reach IKEA Ankara. 

From Batıkent, Yenimahalle, Demetevler and Etlik proceed towards Ulus. At Ulus, turn left at the Altındağ Belediye Binası, towards Talatpaşa Avenue. Pass the Zekai Tahir Burak Doğum Hastanesi to reach Dikimevi. Then pass the Ankara Üniversitesi Tıp Fakültesi Hastanesi to arrive at Abidinpaşa-Tuzluçayır. At Tuzluçayır, turn left onto Natoyolu Avenue. At Tuzluçayır, turn left onto Natoyolu Avenue. 

The Samsun road would be another option for those coming from Batıkent. On the orbital highway from the direction of Samsun, pass the Bayındır Barajı, turn onto Boğaziçi Mahallesi, and take the Doğukent Boulevard. On the boulevard, you’ll see IKEA Ankara right across from the Metro Grossmarket. 

From Eryaman and Sincan, turn onto the Konya road from the Istanbul road. At Keklikpınarı junction turn left and drive to the TRT Oran junction. Pass down Çankaya-Yıldız Mahallesi to reach Doğukent Boulevard. Proceed along the Boulevard to reach IKEA Ankara. 

When coming from Antalya, Eskişehir, Çayyolu, Yaşamkent, Ümitköy, Hacettepe, Bilkent or METU, leave the Eskişehir road for the Konya road. At Keklikpınarı junction turn left and drive to the TRT Oran junction. Through Çankaya-Yıldız Mahallesi, turn onto Doğukent Boulevard. Proceed along the Boulevard to reach IKEA Ankara. 

From Keçiören and Aydınlıkevler, take the Samsun road and turn to Boğaziçi Mahallesi before proceeding towards Doğukent Boulevard. On the boulevard, you’ll see IKEA Ankara right across from the Metro Grossmarket. 

When coming from Adana, Mersin, Aksaray, Konya, Gölbaşı or İncek, turn towards Oran-Çankaya to arrive at TRT Oran junction. Pass down Çankaya-Yıldız Mahallesi to reach Doğukent Boulevard. Proceed along the Boulevard to reach IKEA Ankara.

Mass transportation:

Ege Mah.-ODTÜ(323), Ege Mah.-Lojman-Kızılay(330), Ege Mah.-Dikimevi(334), Y.Abdal-Ulus(336), Metehan-Siteler(337), Ege Mah.-6.Cad.-Sıhhiye(338), Ege Mah.-Sıhhiye-Ulus(339), Ege Mah.-DDY(340), (339) Ege Mah.-Kızılay(341), Akşemseddin-Su Deposu-Sıhhiye-Ulus(351), Boğaziçi-4.Cad-Ulus(353) buses.

Saturday - Sunday

(159) Gölbaşı TOKİ - IKEA route

To arrive by dolmuş:

Use the Ulus-Mamak-Kayaş line.

When coming from İzmit to Kadıköy:

From the D-100 highway, proceed from İzmit to Kadıköy. Exit the Soğanlık Yeni / Uğurmumcu from the Cevizli bridge. On your right you will see the IKEA store. You can reach our store by following the sign of Soğanlık.

When coming from Kadıköy to İzmit:

From the D-100 highway, go from Kadıköy to İzmit and exit the Soğanlık Yeni / Gümüşpınar from Cevizli bridge. You can reach our store by following the Soğanlık Yeni / Gümüşpınar sign.

Subway information:

You can reach our store using Kadıköy-Tavşantepe subway.( Hastane/Adliye station)

From Antalya - Mersin direction:

Take altınova byway exit D-400 highway. Follow Altınova Yanyol / Kuzey Yanyol sign turn left after 700 m. You will see IKEA Antalya store your left.

From Mersin - Antalya direction:

Take altınova byway exit D-400 highway. You will see IKEA Antalya store on your right. Follow Altınova Yanyol / Kuzey Yanyol sign turn left after 700 m to reach the store.

Transportation by tramway:

Take Antalya - Airport tramway line and get off at Altınova station to reach the store.

IKEA Bodrum Order and Pick Up Point is on Atatürk Boulevard on Konacık district.

When coming from Bodrum center:

Get on Turgutreis / Yalıkavak direction, make a u turn from the Bitez crossroad, then after proceeding 1,6km, on your right, just on the main road, you will be able to seethe Order and Pick Up Point in the Avenue Shopping Mall.

When coming from Turgutreis/Ortakent:

Pass the Bitez crossroad 1,6km, then you can see the Order and Pick Up Point in the Avenue Shopping Mall on your right, on the main road.

IKEA Adana Order and Pick Up Point is located at M1 Shopping Mall in Yenimahalle Seyhan.

When coming from Adana city center:

Take D400 highway(Turhan Cemal Beriker Ave.) to Mersin for 6.1km then proceed 4.1km to north from Öğretmenler Avenue (first exit on the right). Turn left on the 2nd junction, and after 500m you  will see IKEA Adana Order and Pick Up Point at M1 Adana Shopping Mall on the left.

When coming from Mersin:

Take D400 highway(Turhan Cemal Beriker Ave.) to Adana, after you pass the wholesale market hall, take Öğretmenler Avenue exit on the right. Turn left on the 2nd junction, and after 500m you  will see IKEA Adana Order and Pick Up Point at M1 Adana Shopping Mall on the left.

When coming from Yeni Adana-Turgut Özal Avenue direction:

Turn left on Dr. Sadık Ahmet Avenue to reach Öğretmenler Avenue. Turn left on the 2nd junction, and after 500m you will see IKEA Adana Order and Pick Up Point at M1 Adana Shopping Mall on the left.

IKEA Bayrampaşa, Ümraniye, Ankara, Bursa, İzmir, Kartal, Antalya, Adana stores are open days a week from 10:00 to 22:00. You can call 444 4 532 customer services to inquire about our policies regarding national holidays.

IKEA Bodrum store are open days a week from 10:00 to 20:00.

IKEA Bayrampaşa, Ümraniye, Ankara, Bursa, İzmir,Kartal, Antalya and Adana restaurants operate 7 days a week between the hours 09:30-21:30.

IKEA Bodrum restaurant operate 7 days a week between the hours 09:30-19:30.

We choose the locations to open our stores with ease of mass transportation in mind. Municipal mass transportation services allow you to reach our stores. On your way back home, you can find out the taxi station contact number from customer services.

The sole purpose of the height limit in the play area is to ensure the safety of your children. In particular, in the ball pool in the play area, younger children may be injured by collisions with children over 6 / taller than 120 cm.

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